Terms & Conditions

Shipping

Expect a 2-6 week wait for all custom builds. Please refer to our FAQs for shipping information.

Warranty/Returns

We provide a 90 day warranty including all electronic components (motor, throttle, controller, and battery).  Damage as a result of crashing, jumping, or off-roading is not covered under warranty.  You may purchase individual components for repairs (shocks, brakes, spindles, A-arms, handlebars, etc).

In order to prevent additional manufacturing delays we advise you to ask all questions before purchasing. Accessories like lights, wheels/tires, etc can easily be added.  Major changes like frame and/or motor sizes are not.

All sales are final. We do not accept returns.  Prior to shipping any standard order cancellation will be refunded in full, and given to the next person in line.   All custom orders are non-refundable.  If for whatever reason you are not satisfied with your purchase we will do our best to make sure you are happy.  Customer Service and Safety are our top priorities.

Use of our Products

Use of WHISKEY CHARIOT products to assemble ride on cooler, OR use of pre-made ride on coolers manufactured by Whiskey Chariot MUST be ridden in accordance with all local and federal laws. Systems above 750W that are capable of more than 20 MPH are NOT able to be legally ridden on streets according to federal laws in the United States and many other countries. It is up to the end user to comply with all laws pertaining to the use of these high powered machines. Misuse of our high powered ride on coolers can lead to serious injury or even death. User fully understands Ride on cooler recreational riding is an inherently dangerous activity. By purchasing an WHISKEY CHARIOT product the consumer promises to hold harmless Whiskey Chariot and its subsidiaries in the event of an accident and promises not to pursue legal recourse. In the event a customer wishes to pursue legal action, he/she is obligated to fully cover all legal defense fees for Whiskey Chariot. Customer is to fully understand that our most powerful systems (3000W or higher) are not designed to sustain top speeds for more than a short burst. It is inherently dangerous and beyond the scope of our manufacturing specifications to attain top speeds for sustained periods of time of more than 30 seconds per instance. Please be sure to ride safely and within the scope of the law and ALWAYS wear a helmet.

FAQs

 

General

Whiskey Chariots are geared for maximum torque and acceleration.  Top speeds will vary due to rider weight, tire size and surface conditions.  The smaller diameter the tire, the faster the acceleration and slower top speed.   As a general rule of them you can expect the following range of speeds.

Small 1500w: 16-20mph
Small 3000w: 18-23 mph
Med 3000w: 18-23 mph
Large 3000w: 18-23 mph

Small: 90 lbs + cooler (approx. +23 lbs)
Medium: 115 lbs + cooler (approx. +35lbs)
Large: 120 lbs + cooler (approx. +43 lbs)

Small: 51” Long x 35” Tall x 26” Wide
Medium: 55” Long x 35” Tall x 31” Wide
Large: 58”Long x 35” Tall x 31” Wide

As with all ride on electric bikes, etc range can vary significantly due to payload, throttle usage, and terrain.  However as a ballpark estimate you should expect 2-4hrs runtime and 5-15 miles for all models (48/63v).

The Whiskey Chariot comes standard with a powder coated semi-gloss black textured frame and suspension for maximum protection and durability.  Cooler colors as well as our Gator Step matts kits, can be used to create unique combinations. For those who want a truly unique ride, we offer custom color options for an additional fee.

Custom Spec BMC Brushless HUB motor.

As with all our products, we sell only what we believe to be the best and what we would use personally.  You will find each model comes standard with quality components across the board.  We offer 3 different size frames with either a 1500 watt / 48v motor package or 3000 watt 63v motor package to meet various needs and budgets.  Custom builds with larger batteries, motors and controllers can be made available by special request.

Our shop is located in Vista, California (N. San Diego). Demos and viewing appointments can be made in advance from 9am-5pm M-F.

Riding tandem is not recommended however use your best discretion and common sense.

Do not leave exposed in direct sunlight for long periods of time.  Always store 50% charged.  Our custom 40 amp battery management system and supplied charger ensure the best lifespan possible.

SHIPPING/DELIVERY

All retail and individual sales are shipping to the lower 48 states via ground truck service only. We are working on forming a distributor network to cover HI, PR, AK and International sales

5-10 minute assembly is required.  i.e. Install wheels, connect battery, adjust handlebars.

Yes, we offer free local pickup.  Select “Local Pickup” upon checkout. 

ORDERS, RETURNS, CANCELLATIONS

Due to overwhelming demand and supply chain issues related to Covid-19, you can expect your chariot to ship within 2-6 weeks.  Unfortunately these delays are out of our control and will vary based on component availability.  We are doing our best to shorten lead times as much as possible and by 2021 we hope to have most standard models in stock for immediate shipping.

All sales are final. We do not accept returns.  Prior to shipping any standard order cancellation will be refunded in full, and given to the next person in line.   All custom orders are non-refundable.  If for whatever reason you are not satisfied with your purchase we will do our best to make sure you are happy.  Customer Service and Safety are our top priorities.

In order to prevent additional manufacturing delays we advise you to ask all questions before purchasing. Accessories like lights, wheels/tires, etc can easily be added.  Major changes like frame and/or motor sizes are not.

We provide a 90 day warranty including all electronic components (motor, throttle, controller, and battery).  Damage as a result of crashing, jumping, or off-roading is not covered under warranty.  You may purchase individual components for repairs (shocks, brakes, spindles, A-arms, handlebars, etc).

PAYMENTS

We accept Visa, Mastercard, Discover and PayPal.  Sorry, no AMEX.

Yes, we accept Paypal.  Our current account is sales@raceprovenmotors.com and we have been a trusted vendor for over 20 years.

Nah.. This is a luxury toy.  If you cant afford it, save your money.

Yes. Any non-stocking purchases must have a 50% cash deposit.